The brief
The challenge
Multi-location clinics suffered double-bookings when practitioners traveled between branches due to calendar sync lag.
The product response
A focused solution, shaped around real use.
Engineered a real-time webhook-driven sync engine with exponential backoff retries and conflict resolution locks.
Product building blocks
What we put into the experience.
Two-Way Instant Google Calendar Webhooks Multi-Location & Timezone Auto-Conversion Practitioner Availability Buffer Logic OAuth 2.0 Token Refresh Lifecycle Manager
The outcome
Eliminated schedule double-booking conflicts across 14 multi-city clinic locations.
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